Article 1: Purpose of Processing Personal Information
The Company processes personal information for the following purposes, which will not be used for any other purposes. If the purpose of use changes, the Company will take necessary steps including seeking consent as per the applicable laws:
1. Service Membership Registration and Management: To confirm the intent to sign up provide member services, identify and authenticate users, maintain and manage membership, prevent misuse of services..
2. Provision of Goods or Services: For service delivery and content provision.
3. Marketing and Advertising: For the development of new services (products), provision of customized services, understanding frequency of access, statistics on service usage, etc.
Article 2: Duration of Personal Information Processing and Retention
1. The Company retains personal information for the duration of a user's membership, and beyond in specific cases, as per the reasons and periods outlined below:
• Anti-fraud and customer service: Retained for 1 year from the date of collection.
2. As per legal requirements, certain information may be retained for a period specified by relevant laws:
• Records related to advertising: 6 months
• Records on contracts or subscription withdrawal: 5 years
• Payment and supply records: 5 years
• Consumer complaints or dispute records: 3 years
• Identity verification records: 3 months
• Access records: 3 months
3. Records of your use of the Service are separated from your personal information, anonymized, and stored for the purpose of usability analysis and service improvement. Archived data is securely managed so that individuals cannot be identified.
Article 3: Categories and Collection Methods of Personal Information
1. The Company collects minimal necessary personal information for smooth service provision. The following personal information is collected:
• Identification and contact information: Email (as ID)
• Service usage information: messages exchanged with AI avatar, service usage time, frequency, etc.
2. Collection Methods: user inputs.
Article 4: Delegation of Personal Information Processing The Company entrusts personal information processing for service enhancement:
1. Google
• Delegated task : For email verification in the membership registration process
• Retention Period : Until the purpose is achieved
2. OpenAI
• Delegated task : To create chats with user input
• Retention Period : Until the purpose is achieved
Article 5: User Rights and Exercise
1. Users have the right to access, modify, or withdraw consent regarding their personal information. The Company refrains from using or providing personal information until correction or deletion is completed upon user request.
Article 6: Personal Information Destruction Procedure and Method
1. Personal information is transferred to a separate DB after the purpose is achieved and is destroyed after a certain period per internal policies and legal requirements.
2. Destruction Method: Personal information on paper is destroyed by shredding or incineration. Electronic files are destroyed using technical methods that make the records non-recoverable.
Article 7: Measures to Ensure the Security of Personal Information
1. The Company implements technical, administrative, and physical measures to prevent loss, theft, leakage, and hacking of personal information.
Article 8: Personal Information Protection Officer
• Name: Changhun Kim
• Position/Department: CEO of DeepXRLab Inc.
• Email: support@deepxrlab.com
Article 9: Remedies for Infringement of Data Subject's Rights Users can seek remedies for personal information infringement through various institutions specialized in personal data protection disputes and consultation.
Article 10: Exclusions from Privacy Policy Application The Company’s Privacy Policy does not apply to external websites or resources linked through the Service. Users should refer to the privacy policies of the accessed external websites as the Company does not have control over them and is not responsible for their practices.
Article 11: Changes to the Privacy Policy
1. This policy may be revised according to changes in laws, regulations, government policies, or changes to the Company’s service policies.
2. In case of any amendments to this policy, the Company will notify users through one or more of the following methods:
• Sending notice through written communication, fax, email, or similar methods. This Privacy Policy is effective from Septemer 13, 2024.
